?

Log in

No account? Create an account
entries friends calendar profile Previous Previous Next Next
Today - Ed's journal
sobrique
sobrique
Today
Gym was really quiet tonight for some reason.

Which is nice.

This morning, was ... irritating.

We're the 'business as usual' support team for storage. One of the things we look after, is the backups. Y'know, checking, configuring, and otherwise troubleshooting each day.

So of course, each day, we check this.

This morning, it had gone splat in a big way. No backups overnight. This was bad.

Started troubleshooting, and ... reached a conclusion of .. something wierd had happened, like an earthquake or something, because the library had had to 're-balance' (It has tape slots, and a robot arm, so it needs to be balanced so it doesn't break itself).

No.

It just turns out that someone in a different team entirely, figured we might need more capacity in the library (which to be fair, is useful). So, basically organised a major change, of instaling who whole new cabinets, onto the backup library, and adjust the whole thing accordingly. Two new 42 inch racks, of capacity. But ... in his infinite wisdom, decided that _actually_ bothering to tell us they were going to be doing this, and _actually_ bothering to check it was working the next morning, wasn't really necessary.

Best bit was when he tried to give us advice on how to troubleshoot the issue he'd created in the first place.

We support the environment, and we fix problems, and reconfigure stuff.
THIS DOES NOT INCLUDE WHEN SOME MUPPET BUGGERS IT UP ROYALLY IN A PLANNED OUTAGE THAT THEY DIDN'T BOTHER TO TELL US ABOUT.

This was an angry morning for some of my colleagues. (I would have been, but I have a very large pool of schadenfreude and apathy which means I don't tend to get angry easily)
Leave a comment